Terms of Service

Last updated: 30 July 2026

1. Who we are and what these Terms cover

Klaas ("Klaas", "we", "us", "our") is a social media scheduling and publishing service operated by Claydex Consulting Partners LLC, a limited liability company organised under the laws of the State of Florida, United States, doing business as Noqen. Klaas is available at studio.klaas.pro.

These Terms of Service (the "Terms") form a binding agreement between you and Claydex Consulting Partners LLC and govern your access to and use of Klaas, including our websites, applications, APIs, and any related services (together, the "Service"). By creating an account, connecting a social media account, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy explains how we handle your information and is incorporated into these Terms by reference.

2. Eligibility

You must be at least 18 years old and legally able to enter into a contract to use the Service. If you use the Service on behalf of a company or other organisation, you represent that you are authorised to bind that entity to these Terms, and "you" refers to that entity. You may not use the Service if you are barred from doing so under the laws of the United States or any other applicable jurisdiction, or if you have previously been suspended or removed from the Service.

3. Your account

You must provide accurate information when registering and keep it current. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your credentials. Notify us at contact@klaas.pro promptly if you suspect any unauthorised access. You may not share your account with, sell it to, or transfer it to anyone else without our written consent.

4. The Service

Klaas lets you compose content, connect your own social media accounts by authorisation (OAuth), schedule content, and publish that content to the accounts you have connected. Depending on your plan, the Service may also provide analytics on your published posts, bulk scheduling, team access, programmatic access, and AI-assisted drafting tools.

We act only on your instruction. Klaas publishes what you have composed, to the accounts you have selected, at the times you have specified. We do not publish content on your behalf that you have not created or approved within the Service.

We may add, change, or remove features over time. If we discontinue a material feature of a paid plan, we will give you reasonable notice.

5. Connected social media accounts

To publish, you connect third-party accounts — which may include Instagram, Facebook, Threads, X, LinkedIn, TikTok, YouTube, Pinterest, and Bluesky. When you connect an account you grant Klaas permission to act on that account to the extent required to deliver the features you have enabled.

You represent that you own each connected account or are authorised to publish to it. Your use of each platform remains subject to that platform's own terms, policies, and community guidelines, and you are responsible for complying with them. Nothing in these Terms overrides them, and a platform may restrict, suspend, or remove your account or your content for reasons outside our control.

You may disconnect any account at any time from your settings. Disconnecting deletes the access tokens we hold for it and stops any further publishing to that account.

6. Your content

You retain all ownership of the content you create, upload, or publish through the Service ("Your Content"). We claim no ownership in it.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt in format, transmit, and display Your Content solely to the extent needed to operate the Service for you — for example, to store a scheduled post until its publish time, to convert media into a format a platform accepts, and to transmit it to the platforms you selected. This licence ends when you delete the content or your account, except for copies retained in routine backups for a limited period.

You represent that you hold all rights necessary to publish Your Content, including rights to any music, images, video, trademarks, and third-party material it contains, and that publishing it does not infringe anyone's rights or violate any law.

7. AI-assisted features

Some features generate or suggest draft text, captions, hooks, images, or video using automated systems and third-party AI providers. These outputs are suggestions, not finished work. They may be inaccurate, incomplete, or unsuitable, and similar suggestions may be generated for other users.

You are solely responsible for reviewing any AI-assisted output before you publish it, and Your Content obligations in Section 6 apply to it in full once you choose to publish. We make no warranty that AI-assisted output is accurate, original, or fit for any purpose.

8. Acceptable use

You agree not to use the Service to:

  • publish content that is unlawful, defamatory, harassing, hateful, or that incites violence;
  • publish content that infringes another party's copyright, trademark, privacy, or publicity rights;
  • send spam or unsolicited bulk messaging, or engage in coordinated inauthentic behaviour or artificial engagement;
  • impersonate any person or organisation, or misrepresent your affiliation with one;
  • publish sexually explicit, violent, or otherwise restricted material where the destination platform prohibits it;
  • circumvent, disable, or exceed any rate limit, quota, plan limit, or technical restriction of the Service or of a connected platform;
  • upload malware, or attempt to gain unauthorised access to the Service, other users' accounts, or our infrastructure;
  • scrape, crawl, or harvest data from the Service other than through an interface we provide for that purpose;
  • resell, sublicense, or provide the Service to third parties except as expressly permitted by your plan;
  • reverse engineer, decompile, or attempt to derive the source code of the Service, except where such a restriction is prohibited by law.

We may investigate and take action on suspected violations, including removing content, limiting features, or suspending or terminating accounts.

9. Plans, fees, and free trials

We offer a Free plan and paid plans. As of the date above: the Free plan includes up to 3 connected accounts and 5 posts per month and does not include scheduling; Creator is $29 per month, or $24 per month when billed annually, and includes up to 15 connected accounts and unlimited posts; Pro is $49 per month, or $41 per month when billed annually, and includes unlimited connected accounts, team members, and programmatic access. Current plans, prices, and included limits are shown on our pricing page, which controls if it differs from this summary.

Paid plans may be offered with a 7-day free trial. Unless you cancel before the trial ends, the plan converts to a paid subscription and the first charge is taken at that point. One trial per customer.

Payments are processed by Stripe; by subscribing you also accept Stripe's terms as our payment processor. You authorise us and Stripe to charge your payment method on a recurring basis. Fees are stated exclusive of taxes, and you are responsible for any applicable sales, use, VAT, or similar taxes. If a payment fails, we may retry it and may suspend paid features until payment succeeds.

We may change prices. For existing subscribers, a price change takes effect no earlier than your next renewal, and we will give you at least 30 days' notice by email. Continuing to use a paid plan after that date constitutes acceptance of the new price.

10. Renewal, cancellation, and refunds

Subscriptions renew automatically for successive periods of the same length — monthly or annual — until cancelled. You may cancel at any time from your billing settings. Cancellation takes effect at the end of the period you have already paid for; you keep access until then, and you are not charged again.

Except where required by law, fees already paid are non-refundable, and we do not provide partial refunds or credits for unused time, downgraded plans, or periods in which you did not use the Service. If we terminate your paid account for reasons other than your breach of these Terms, we will refund the unused portion of your prepaid fees on a pro-rata basis.

11. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if your use creates a legal or security risk to us or to another user, if a connected platform requires it, or if your payment remains unpaid.

On termination, your right to use the Service ends immediately and scheduled posts that have not yet published will not be published. Content already published to a third-party platform remains there; removing it is done through that platform. Sections that by their nature should survive — including Sections 6, 8, 12, and 15 through 21 — survive termination.

12. Our intellectual property

The Service, including its software, design, text, and the Klaas name and logo, is owned by Claydex Consulting Partners LLC or its licensors and is protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms and your plan. No other rights are granted, and all rights not expressly granted are reserved.

13. Feedback

If you send us suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free right to use it without restriction or obligation to you. Please do not send us information you consider confidential.

14. Third-party platforms and service availability

The Service depends on third-party platforms and their APIs. Those platforms may change, restrict, deprecate, or withdraw access at any time, may impose rate limits, may reject content, and may expire the authorisation tokens you granted. Any of these can cause a post to fail, publish late, or publish in a different format than previewed.

Scheduling is provided on a best-efforts basis. We do not guarantee that any specific post will be published, will be published at an exact time, or will remain published, and we are not responsible for the acts or omissions of any third-party platform, including the suspension or removal of your accounts or content.

15. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Service will produce any particular business result, reach, engagement, or revenue.

16. Limitation of liability

To the maximum extent permitted by law, neither Claydex Consulting Partners LLC nor its members, officers, employees, or suppliers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, followers, or reach, arising out of or relating to your use of the Service — including a post that fails to publish, publishes late, publishes incorrectly, or leads to the restriction or suspension of an account by a third-party platform — whether based in contract, tort, or any other theory, and whether or not we were advised of the possibility of such damages.

Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the total fees you paid us in the 12 months immediately preceding the event giving rise to the claim, or (b) one hundred United States dollars ($100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

17. Indemnification

You agree to indemnify, defend, and hold harmless Claydex Consulting Partners LLC and its members, officers, and employees from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or relating to Your Content, your use of the Service, your connected accounts, or your breach of these Terms or of any third-party platform's terms.

18. Privacy and data protection

Our handling of personal data is described in our Privacy Policy. In summary: we do not sell your personal information; OAuth tokens are stored encrypted and deleted when you disconnect an account; and when you delete your account we permanently delete your personal data within 30 days, except where a longer period is required by law. You can request deletion at any time through our data deletion page or by emailing contact@klaas.pro.

19. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will give notice by email or in the Service before it takes effect. The "Last updated" date above shows when these Terms last changed. Continuing to use the Service after a change takes effect means you accept the revised Terms; if you do not accept them, stop using the Service and cancel your subscription.

20. Governing law and disputes

These Terms and any dispute arising out of them or the Service are governed by the laws of the State of Florida, United States, excluding its conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.

You and we agree to try in good faith to resolve any dispute informally first, by contacting contact@klaas.pro. If that fails, the state and federal courts located in the State of Florida have exclusive jurisdiction, and you and we consent to personal jurisdiction and venue there. Nothing in this section prevents either party from seeking injunctive relief to protect its intellectual property, or affects any right you may have under mandatory consumer protection law in your country of residence.

21. General

These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service and supersede any prior agreements. If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions stay in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Neither party is liable for a failure to perform caused by events beyond its reasonable control. We may send notices to the email address on your account; you should send notices to contact@klaas.pro. Nothing in these Terms creates a partnership, agency, or employment relationship between us.

22. Contact

Claydex Consulting Partners LLC (d/b/a Noqen)
Questions about these Terms: contact@klaas.pro